❓ Frequently Asked Questions

LuckyBot is a New Zealand-based social casino gaming platform that offers entertainment through social casino games, AI-powered bots, and social tournaments. No real money gambling occurs on our platform.

No, LuckyBot is a social gaming platform for entertainment only. All coins, rewards, and achievements are virtual and have no monetary value. You cannot deposit, wager, or withdraw real money.

Social coins are earned through gameplay, daily login bonuses, completing challenges, participating in tournaments, and interacting with AI bots. They are virtual rewards with no cash value.

Our AI bots (Alpha Bot and Beta Bot) are intelligent opponents designed to provide challenging gameplay. Alpha Bot is beginner-friendly, while Beta Bot offers advanced challenges. Both operate using transparent, ethical algorithms.

Yes, LuckyBot is a legal social gaming platform in New Zealand. Since no real money gambling occurs, our platform complies with New Zealand gaming regulations for social casino games entertainment.

You must be at least 18 years old to create an account and use LuckyBot. We verify age during registration to ensure compliance with New Zealand age restrictions.

Yes, LuckyBot is fully responsive and optimized for mobile devices. You can access all games and features through your mobile browser.

Tournaments are competitive events where players compete for social coin prizes and leaderboard rankings. Participation is free, and winners earn virtual rewards based on their performance.

Yes, we take data security seriously. We use encryption and secure servers to protect your information. See our Privacy Policy for details on how we handle your data.

You can contact our support team through the Support page. We offer live chat, email support, and a comprehensive FAQ section to help answer your questions.